Terms and Conditions
Terms & Conditions – Vinner Healthcare
1. Introduction
This website www.vinnerhealthcare.com (“Website”) is owned and operated by Vinner Healthcare (“Company”, “we”, “our”, or “us”).
By accessing or using this Website, users agree to be bound by these Terms & Conditions (“User Agreement”). Continued use of the Website constitutes acceptance of any updates or modifications.
For queries or complaints:
📧 info@vinnerhealthcare.com
📞 +91 91529 23231
2. Communication & Consent
By providing contact details (including phone number), users consent to receive:
Order-related updates
Customer support communication
Promotional and marketing messages
Health-related informational content
via WhatsApp, SMS, calls, and email.
Users may opt out anytime (see Section 11).
3. Use of Website
Users agree to use the Website only for lawful purposes. The following activities are strictly prohibited:
Uploading or sharing unlawful, abusive, defamatory, or harmful content
Attempting unauthorized access to systems or data
Disrupting Website functionality
Violating any applicable laws or regulations
Copying or exploiting Website content without permission
4. Intellectual Property Rights
All content on this Website (text, images, graphics, logos, design, software) is owned or licensed by Vinner Healthcare and protected under applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
5. Product Information & Pricing
We strive to ensure accurate product descriptions and pricing
Prices are subject to change without notice
Minor variations in packaging, color, or appearance may occur
All listings represent an invitation to offer, not a confirmed sale
6. Orders & Acceptance
Placing an order constitutes an offer to purchase
Orders are accepted only upon dispatch
We reserve the right to accept, reject, or cancel any order
If contact details are provided, order confirmations will be shared via email, phone, or WhatsApp.
7. Payment Terms
Payments are processed securely via third-party payment gateways
We do not store sensitive financial details
In case of payment errors or fraud, liability rests with the user
If an order is canceled after payment, a refund will be processed as per standard timelines.
8. Quantity Restrictions
We reserve the right to limit or cancel orders based on:
Quantity per user or household
Repeated orders using the same account or payment method
Suspicious or bulk purchase behavior
9. User Responsibilities
Users agree to:
Provide accurate and complete information
Maintain confidentiality of account details
Use the Website responsibly and ethically
Avoid misuse of communication channels
10. Third-Party Services
We may use third-party platforms for:
Payments
Delivery/logistics
Analytics
WhatsApp communication
We are not responsible for failures, delays, or issues caused by third-party services.
11. Opt-Out & Grievance Redressal
Users can:
Opt out of promotional communication anytime by replying “STOP” on WhatsApp
Contact support for assistance or complaints
📞 +91 91529 23231
📧 info@vinnerhealthcare.com
We aim to resolve issues within a reasonable timeframe.
12. Limitation of Liability
Services are provided on an “as-is” basis without warranties
We are not liable for indirect, incidental, or consequential damages
We are not responsible for external issues (network errors, third-party failures, etc.)
Maximum liability is limited to the value of the product purchased.
13. Indemnity
Users agree to indemnify and hold Vinner Healthcare harmless against:
Claims arising from misuse of the Website
Violation of laws or third-party rights
Breach of these Terms
14. Eligibility
Users must be legally capable of entering a contract under Indian law
We reserve the right to suspend or terminate access if eligibility is violated
15. Shipping & Geographic Limitation
Products are delivered within India only
Orders from restricted regions may be canceled
Users outside India access the Website at their own risk
16. Privacy Reference
Use of this Website is also governed by our Privacy Policy, which explains how user data is collected and used.
17. Termination
We reserve the right to:
Suspend or terminate access without prior notice
Remove user accounts for violation of these Terms
18. Governing Law & Jurisdiction
Governed by laws of India
Jurisdiction: Mumbai, Maharashtra
Disputes may be resolved via arbitration under applicable laws
19. Website Security
Users must not:
Attempt to hack, probe, or breach security
Spread malware or viruses
Interfere with Website operations
Violations may result in legal action.
20. User-Generated Content
Any feedback, reviews, or comments submitted:
Become the property of Vinner Healthcare
May be used for marketing or improvement purposes
Must not violate any laws or rights
21. Disclaimer:
These statements have not been evaluated by the U.S. Food and Drug Administration (FDA).
This product is not intended to diagnose, treat, cure, or prevent any disease.
The information provided on this Website and related materials is for general informational purposes only and is not intended as medical advice.
- Products are classified as dietary supplements / traditional wellness products
- Not a substitute for professional medical advice, diagnosis, or treatment
- Consult a licensed healthcare professional before use, especially if pregnant, nursing, taking medication, or having a medical condition
- Discontinue use and consult a physician if any adverse reactions occur
- Keep out of reach of children
Results may vary from individual to individual.
22. Updates to Terms
We may update these Terms at any time without prior notice.
Continued use of the Website constitutes acceptance of updated Terms.