Return & Refund Policy

At www.vinnerhealthcare.com we want you to be happy with your purchase. If anything goes wrong, contact us on WhatsApp or call +91 91529 12953, or email info@vinnerhealthcare.com with your order number.

90-Day Money-Back Guarantee

Use Clear Heart Combo Pack every day for 90 days. If you are not satisfied, we will refund 100% of the product price.

The guarantee covers Clear Heart Combo Pack orders placed on www.vinnerhealthcare.com, used daily for a full 90-day course.
Claim within 10 days of finishing the 90-day course, with your order number.
Refunds are paid by UPI or bank transfer within 7 working days of approval.
One guarantee claim per customer.

Returning Unopened Products

If you change your mind, you can return a product within 90 days of delivery and get a full refund, provided that:

the product is unopened, unused and not tampered with;
the product is in its original packaging and in resaleable condition.

Shipping charges, if any, are deducted. Refunds are made after our quality check (QC). If a product fails QC, it is shipped back to you.

Order Cancellation

Before dispatch: full refund.
After dispatch: refund after deducting shipping charges, if any.

Parcel Damaged in Transit

If the parcel looks damaged when it arrives, refuse it, ask the courier to mark it as "damaged goods" and keep the copy. Share it with us and we will send a replacement free of cost within 48 hours of the parcel reaching our warehouse.

Product Found Damaged After Opening

Send photos of the parcel box and the product to info@vinnerhealthcare.com or on WhatsApp within 24 hours of delivery. Once we approve the return, we will send a free replacement within 48 hours of receiving the returned product, if the damage was caused by us or the courier.

Wrong or Defective Product

If you received the wrong product or pack, or a defective product, tell us within 24 hours of delivery. We will replace it free of cost within 48 hours of receiving the returned product. If you would rather cancel than wait for the replacement, we will refund the order after deducting shipping charges, if any.

Refunds

If a replacement is out of stock, we refund the full amount, including shipping charges.
All refunds and replacements are subject to our quality check.
Refunds are paid by UPI or bank transfer. We do not give wallet credit instead of a refund.